• Focuses on closing the gaps between traditionally studied and idealized models, frameworks, and approaches and those practiced on factory floors. Addresses operating principles (Little's Law, Kingman's equation, Theory of Constraints), and experience with fundamental tools (5S, Value Stream Mapping) for understanding the actual workspace (genba). Examines the organization of these tools into successful business operating systems such as TPS, Lean Operations, Six Sigma. Features guest speakers from a variety of industries. Techniques can be used by students completing operations-focused internships to significantly impact industry performance. Restricted to Leaders for Global Operations students.

• Textbook Information

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